Frequently Asked Questions

You do not need a doctor's referral to access physiotherapy. However, some insurance policies require a doctor's referral. I recommend checking your policy before booking an assessment.

Several insurance companies will cover physiotherapy offered virtually. However, it is best to review your policy or speak with your insurance company prior to booking an appointment.

I am unable to offer direct billing at this time. You will be required to pay up front for your appointment. You will receive a receipt via email after your appointment that you can submit to your insurance company for reimbursement.

You will need a device (laptop, tablet, phone) that can connect to the internet. You will also need a quiet space with enough room to move around. Please wear loose clothing that you will be comfortable moving in.

If you are looking for an active approach to running injury rehab and are willing to put in the work and trust the process, then yes! Online Running Physio focuses on a team approach, where we will work together to develop a treatment plan that you feel confident implementing on your own between our sessions. Schedule a FREE discovery visit to learn more about the process and if we'll be a good fit.

Run coaching is a separate service from physiotherapy and is therefore not covered by insurance.